FAQ's

How does the custom design process work?

It starts with a conversation. Share your ideas, inspiration, or even just a feeling, and we’ll work with you to create a design that feels uniquely yours. From sketches to the final piece, we’ll guide you every step of the way.

How long does it take to create a custom piece?

The timeline varies depending on the complexity of the design, but most custom pieces take between 4-6 weeks from concept to completion. We’ll keep you updated throughout the process!

Can you help me find a specific type of gemstone?

bsolutely! Whether you’re looking for a rare stone or something more common, we’ll search our network to find the perfect match for your needs.

Do you source ethically?

Yes, we’re committed to ethical sourcing. Every gemstone we use is responsibly sourced, and we work with trusted suppliers who share our values.

Do you offer wholesale pricing?

Yes, we work with retailers, designers, and brands to provide wholesale pricing on gemstones and custom jewelry. Contact us to discuss your needs!

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location.

Still Have Questions?

If you don’t see your question here, don’t hesitate to reach out. We’re here to help!